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How Travel Providers are Losing Out on Repeat Business

You may be missing out on additional opportunities to sell without even knowing it.

NCR’s recent whitepaper, “A Retail Revolution in Travel,” reveals that while travel providers understand the growing need to better serve their customers, they’re not always following through to help these individuals see additional offers. Only a third of the travelers surveyed have

By |February 20th, 2017|Article, Blog|Comments Off on How Travel Providers are Losing Out on Repeat Business

The Right Product = Better Customer Experience

Creating a better customer experience can seem awfully complicated. And maybe it is.

 

Source: http://en.community.dell.com/
After all, today’s customers interact with brands everywhere from Facebook to print ads to telephone calls.  But getting customers the right product at the right price is still an awfully effective piece of the strategy for keeping customers happy. And in an online environment, accomplishing that

By |February 6th, 2017|Blog, Uncategorized|Comments Off on The Right Product = Better Customer Experience
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